Privacy Policy

Effective Date: 01.06.2023

This Privacy Policy explains how Digital ID, a digital agency operating on the website digitalid.mk, collects, uses, and safeguards the personal information you provide when using our services or interacting with our website. We value your privacy and are committed to protecting your personal data. By using our services or accessing our website, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information: When you use our contact form or interact with us, we may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide.

1.2 Usage Data: We may also collect non-personal information, such as your IP address, browser type, operating system, referring URLs, and website usage patterns. This data helps us understand how visitors use our website and improve its functionality.

Use of Information

2.1 Personal Information: We use the personal information you provide to respond to your inquiries, fulfill your requests, and provide you with information about our services. We may also use your information to send you promotional materials or newsletters if you have opted to receive them.

2.2 Usage Data: We analyze non-personal information for statistical purposes, such as measuring website performance and optimizing user experience. This data is used in an aggregated and anonymous form and does not personally identify you.

Data Sharing and Disclosure

3.1 Third-Party Service Providers: We may engage third-party service providers to assist us in various aspects of our business operations, such as website hosting, analytics, and communication. These service providers have access to the personal information necessary to perform their functions but are obligated to maintain the confidentiality and security of your information.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or investigate potential fraud or security issues.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once the information is no longer needed, we will securely delete or anonymize it.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their respective privacy policies. We have no control over the content, policies, or practices of any third-party sites or services.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

Your Rights

You have the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights or have any questions or concerns about our privacy practices, please contact us using the information provided below.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. Your continued use of our services or website after the modifications will constitute your acknowledgment of the updated Privacy Policy.

If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Digital ID digitalid.mk office@digitalid.mk